How we work
You pay only for what you approved
From request to invoice: a written estimate before any work, and an invoice that never exceeds what you approved.
The request
- A visit asked for on the site goes to the workshop, and it is confirmed once we have called you.
- You choose a day within 90 days and a time within the branch's hours.
Estimate and approval
- After the inspection you get a written estimate: every line with its price, and 15% VAT.
- No work starts, no parts are ordered and the vehicle is not handed over before you approve the estimate.
- If the estimate changes after you approved it, you are asked to approve it again.
- The invoice never exceeds the amount you approved.
- The workshop sets each service's warranty; it is written beside its line on the estimate and the invoice, with the day it ends.